Terms of Service

Effective date: 5 November 2026

Enprato is operated by 深圳市南山区智隐百货用品店（个体工商户） (English translation: Shenzhen Nanshan Zhiyin General Merchandise Store, an individually owned business), China. The Chinese registered name identifies the legal operator; the English name is a translation.

Registered address: 深圳市南山区南山街道南山社区华联城市商务中心南区T2栋1510（入驻深圳市深汇通商务秘书服务有限公司）
Room 1510, Building T2, South Zone, Hualian City Business Center, Nanshan Community, Nanshan Subdistrict, Nanshan District, Shenzhen, China (registered through Shenzhen Shenhuitong Business Secretary Service Co., Ltd.).

Contact: zouyou213@gmail.com. No account or sign-in is required to email us.

1. Service and acceptance

These terms govern your use of Enprato, a video-based language learning service. By using it you agree to these terms. If you do not agree, do not use the service. You must be legally able to accept these terms; if you are below the age required to consent in your location, a parent or guardian must authorize and supervise your use.

2. Accounts and acceptable use

Provide accurate account information, protect your credentials and tell us about unauthorized access. Do not use the service unlawfully, bypass access controls or limits, disrupt systems, distribute malware, impersonate others, or upload illegal or infringing material.

3. Your content and our software

You retain ownership of your uploads and grant us the limited permission needed to store, process and display them to provide the features you request. Upload or import only material you have permission to use. A link to third-party media does not grant copyright permission or override the source platform’s terms. Content you choose to publish or share may become visible to others. Enprato’s software and branding remain owned by their respective rights holders. Your subscription grants personal access to the service, not ownership of it.

Payments and access

Free accounts receive 35 minutes of daily practice. PayPal provides one-time paid checkout: USD 9.99 for 30 days or USD 99 for 365 days. Access is linked to the Enprato account used at checkout and begins after payment confirmation. There is no automatic renewal. Payment does not guarantee a particular learning outcome or unlimited media processing capacity. See our refund policy. Mandatory consumer rights remain unaffected.

Expiry and refunds

There is no automatic renewal. Purchased access expires at the end of its term. See the refund policy for payment disputes and support. Mandatory consumer protections remain intact.

6. Availability and changes

Automated transcription, translation and speech feedback may be inaccurate. We may maintain, update or temporarily interrupt the service. We will communicate material changes to paid features or prices before they apply, and seek consent where required. Price changes do not retrospectively change a period already paid for.

7. Suspension and termination

We may restrict access for material breaches, fraud, security risks or legal requirements and will provide notice and an opportunity to resolve the issue where appropriate. Contact us to request account closure. Account closure and subscription cancellation are separate; we can assist with both. We will honor applicable refund rights if we discontinue a paid service.

8. Liability and consumer protection

To the extent permitted by law, the service is provided as available without a guarantee of uninterrupted or error-free operation, and we are not responsible for indirect losses arising from its use. Nothing excludes liability or warranties that cannot lawfully be excluded, including liability for fraud or rights concerning defective or misdescribed services.

9. Privacy, disputes and updates

See our Privacy Policy for personal data handling. Contact us first about complaints. These service terms are governed by the laws of the People’s Republic of China, subject to any mandatory protections and forum rights in your country of residence. PayPal transactions are also subject to the applicable PayPal terms. We may revise these terms and will notify users of material changes before they take effect where required. The date above identifies this version.