Privacy Policy

Effective date: 5 November 2026

Enprato is operated by 深圳市南山区智隐百货用品店（个体工商户） (English translation: Shenzhen Nanshan Zhiyin General Merchandise Store, an individually owned business), China. The Chinese registered name identifies the legal operator; the English name is a translation.

Registered address: 深圳市南山区南山街道南山社区华联城市商务中心南区T2栋1510（入驻深圳市深汇通商务秘书服务有限公司）
Room 1510, Building T2, South Zone, Hualian City Business Center, Nanshan Community, Nanshan Subdistrict, Nanshan District, Shenzhen, China (registered through Shenzhen Shenhuitong Business Secretary Service Co., Ltd.).

Contact: zouyou213@gmail.com. No account or sign-in is required to email us.

1. Scope and data we process

This notice covers Enprato’s international service. We process account details such as email, password hashes and account identifiers; videos, audio, subtitles, links and text you submit; transcripts, translations, practice answers, speech recordings and learning progress; support messages; and technical information such as IP address, browser details and security/error logs generated when you use the service. Microphone access requires your browser permission. Do not submit sensitive personal information in learning materials.

2. Purposes and legal bases

We use this information to create accounts, deliver learning and media-processing features, save progress, respond to requests, protect the service, investigate abuse and meet legal obligations. Where data protection law requires a legal basis, we rely on performance of our service contract, legitimate interests in security and support, legal obligations, or consent where required. You can withdraw consent for optional processing without affecting earlier lawful processing.

3. Browser storage and notifications

We use session cookies for authentication and browser storage for settings and local learning state. The current launch notification form stores your email and submission time only in your browser’s local storage; it does not currently send a notification subscription to our server. Clearing browser storage removes this local entry. Contact our support email if you want a launch update. Browser controls can block or clear storage, but some features may stop working.

4. Service providers and sharing

Hosting, authentication, communication and media-processing providers may process information needed to operate the service. Depending on the enabled feature and deployment, audio or text may be sent to external transcription or translation services, including Alibaba Cloud DashScope or OpenAI. Their processing may occur outside your country. Third-party media sites receive requests when their content is loaded or imported and apply their own policies. For PayPal purchases, PayPal processes payment and transaction data under its own privacy notice; we store order identifiers, amounts, payment status and account-linked access records needed to provide the service. We do not receive full card details. Do not send us full card details. We may disclose data when legally required or necessary to protect lawful rights and security. We do not sell personal information.

5. Public content

Profile information or learning materials you deliberately publish or share can be accessible to other people. Avoid publishing personal data you want to keep private. Copies made by others may remain outside our control.

6. Retention and security

We retain account information and saved learning content while needed to provide your account and requested features, and retain relevant records as needed for security, disputes and legal obligations. Contact us to request deletion; we will explain any information we must retain and the applicable reason. Backup copies may remain until their normal rotation. We use password hashing and access controls, but no system can guarantee absolute security.

7. International transfers

The operator is based in China. Your information may be processed in China and in countries where our providers operate. Where applicable law requires transfer safeguards, we must use those safeguards and honor your applicable rights. Contact us for information about the providers and transfer arrangements relevant to your request.

8. Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, portability or objection to processing, and withdraw optional consent. Email us without signing in. We may verify identity before fulfilling an account-related request. You may also complain to the appropriate data protection authority. Payments are one-time with no automatic renewal; see our refund policy for billing requests.

9. Children and updates

The service is not directed to children below the age at which they can lawfully consent in their location. A parent or guardian may contact us about a child’s information. We will update this notice when practices change and provide additional notice where required.